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Register, pay, and check in

Everything you need to sign up for classes, pay, and check in at the J, powered by SmartRec by Amilia.

Already a member?

Activate your account

Look for your invitation email from notifications@amilia.com. Please check spam if it has not arrived, then follow the four steps below.

Show me the steps
New to the J?

You don't need an invitation

Browse every class and see what has space without signing in or creating anything. When you are ready, set up your own login with an email and password, or use Google, Facebook, or Microsoft.

Browse classes and availabilitySee membership options

Reading the schedule: if an activity says Register, there is room. If it says Wait list, it is full.

What is Amilia?

Amilia, or SmartRec by Amilia, is the system we now use for registration, payments, and check in going forward. It replaces the software we used before such as iClass, Eventbrite, or Webflow/Stripe. You will use it to sign up for classes and programs, manage your household's account, keep your payment details current, and check in when you arrive.

Check out our brief tutorial video:

You can use the system from any web browser at amilia.com or from the Amilia app on your phone. Both do the same things, though a couple of tasks are easier on a browser and we have indicated those below.

Amilia is used by community centers, camps, and recreation organizations across North America, so if it looks familiar from another program your family attends, that could be why!

Look out for this name
notifications@amilia.com
Your invitation comes from Amilia rather than from us, so the sender will not say J Los Angeles. That is expected. If an email about your JLA membership arrives from anywhere else and asks for payment details, please do not click it. Forward it to amilia@thejla.org and we will take a look.
Current members: please wait for your invitation before creating an account

If you were already a member before September, you will get an email from notifications@amilia.com with a link to set up your login. Creating your own account at amilia.com instead makes a duplicate that we cannot merge on our end, only Amilia can, and it takes a while to untangle. If you have already done this, email amilia@thejla.org and we will sort it out. New to the J? None of this applies to you — go ahead and create an account whenever you like.

One invitation goes to each household, not to each person. Whoever receives it becomes the account owner and needs to set the account up first. Everyone else in the family joins afterwards, by invitation from inside the account. If yours has landed with the person least likely to get round to it, email us before anyone starts and we will move it. That is much easier than untangling a second account later.

Setting up your account

Each section below links to Amilia's own guide if you would like pictures or more involved instructions.

1
The account owner creates the account
Click Create Your Account in the email from notifications@amilia.com, and check your spam folder if it has not arrived. Use the same email address we have on file, or your account will not connect to your membership. Only the account owner can do this step, so if that is not you, the invitation holder needs to go first.
Amilia's guide to setting up your account
2
Add a payment method and authorize J Los Angeles
Go to Wallet, add your card or bank account, then select J Los Angeles under Authorizations.
Amilia's guide to managing your Wallet
3
Add your household
Under People, choose a family member and click Invite to join family account. They will then be able to log in with their own email. This has to be done on a browser rather than the app.
Amilia's guide to family accounts
4
Download the app
Available on the Apple App Store and Google Play. The app is best used to check in, modify or cancel your registrations for classes, and pull up your membership card.
Amilia's guide to the mobile app

If you add a card but do not select J Los Angeles under Authorizations, we cannot see it. Your membership will not renew automatically and you will be asked for your card every time you register for something. It is one extra click. If you are not sure whether yours is set correctly, email us and we will check for you.

SCREENSHOT PLACEHOLDER. Wallet, Authorizations dropdown with J Los Angeles selected. Use the same image as the authorization email and the half page handout.
Stuck on a step?
I am not comfortable doing this online. Can someone help me?
Yes, and we are happy to help in person! Front desk staff can walk you through the process, and we will also be offering a schedule of dedicated open training times in September when membership staff will be available for helping with your Amilia setup.
I did not get an activation email. What now?
Check your spam or junk folder and search for notifications@amilia.com. If it is not there, email amilia@thejla.org and we will send a new one. Please do not create an account at amilia.com, because that makes a duplicate we cannot merge.

Guides from Amilia

Amilia keeps a help center written for members. These are the pages worth bookmarking.

Getting started
Set up your account
Securing your login and getting into the store for the first time.
Find your way around
Where everything lives once you are logged in.
Family accounts
Inviting other adults in your household to log in themselves.
Payments and billing
Manage your Wallet
Saved cards, bank accounts, and upcoming payments.
Save your payment details
So you are not typing your card in every time.
Balances and receipts
Paying what is owed and finding your purchase history.
Payment plans
Paying for something in installments rather than all at once.
Manage your membership
How recurring monthly billing works in Amilia.
Registering and attending
Register for something
Signing yourself or your family up, and using the wish list.
Drop ins
Picking individual days instead of a whole session.
Cancel a registration
Getting out of a class you can no longer make.
Wait lists
Getting a spot when something is full.
Your membership card
Pulling it up on your phone for check in.
Check in at a kiosk
Confirming you have arrived for a class.
Good to know
Your data and privacy
What Amilia stores and how it is handled.
Who to contact
When to ask us and when to ask Amilia. Usually us.
Everything else
Amilia's full help center for members.

Common questions

If yours is not here, email amilia@thejla.org and we will add it.

Why do I have to authorize the J to charge my card?
Authorization is what lets your membership renew automatically. Without it we cannot see your saved payment method at all, and you would need to enter your card details for every purchase. Go to Wallet, select your card, and choose J Los Angeles under Authorizations. Managing your Wallet
How do I add my spouse or partner to our account?
This has to be done on a web browser rather than the app. Open Amilia in a browser, select the People tab, choose the family member you want to invite, scroll to Account Actions at the bottom, and click Invite to join family account. They will get an email invitation, and once they accept they can use the app with their own login. Family accounts
Do I have to create another password?
Not necessarily. You can sign in using an existing Google, Facebook, or Microsoft account instead, and Amilia will use that to log you in. If you would rather not keep track of one more password, this is the easier route.
How do I register for a fitness class?
In the app, tap Shop, then J Los Angeles, then JFit. On a browser, click Store. Choose your class, select Register for Drop-in, pick your dates, and check out. You will get a confirmation on screen, plus an email and a calendar invite. Drop ins
How do I cancel a class I registered for?
In the app, tap the Calendar icon, tap the class, then Cancel this event. On a browser, go to your Home tab, open the Calendar, find the class, and click the red Unregister button next to your name. Cancelling a registration
Do I have to use the app?
No. Everything works on a browser at amilia.com. The app is there if you want it, and it is quicker for checking in, but it is not required. Using the mobile app
Can I still check in without my phone?
Yes. The front desk can check you in by name. The app is faster, but it is never the only way in.
Can I pay for something in installments?
For some programs, yes. Where a payment plan is offered it will appear as an option at checkout. Payment plans
Where can I see what I have paid?
Your full history lives in the Purchases and Billing tabs of your account, along with anything currently owing. Balances and purchase history
What happens to my data?
Amilia holds your account information under their own privacy policy, and we only use it to run your membership and registrations. Amilia's data privacy policy

For anything about your membership, your billing, or a class at the J, we are the fastest answer. Email amilia@thejla.org and we will get back to you as soon as we can.

Membership

Rates changed this September

All seven membership levels, what each one includes, why the rates changed, and answers to the most common questions now live on one page.

See membership rates

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