Amilia at J Los Angeles
Everything about our new registration and payment system, plus the membership updates coming this fall.
Launch date
September 1, 2026
Membership rates
See below
Get in touch
amilia@thejla.org
What is Amilia?
Amilia, or SmartRec by Amilia, is the system we now use for registration, payments, and check in. It replaces the software we used before. You will use it to sign up for classes and programs, manage your household's account, keep your payment details current, and check in when you arrive.
You can use it from any web browser at amilia.com or from the Amilia app on your phone. Both do the same things, though a couple of tasks are easier on a browser and we have flagged those below.
Amilia is used by community centers, camps, and recreation organizations across North America, so if it looks familiar from another program your family attends, that is why.
What is SmartRec by Amilia?Please wait for your invitation before creating an account
You will get an email from notifications@amilia.com with a link to set up your login. Creating your own account at amilia.com instead makes a duplicate that we cannot merge on our end, only Amilia can, and it takes a while to untangle. If you have already done this, email amilia@thejla.org and we will sort it out.
One invitation goes to each household, not to each person. Whoever receives it becomes the account owner and needs to set the account up first. Everyone else in the family joins afterwards, by invitation from inside the account. If yours has landed with the person least likely to get round to it, email us before anyone starts and we will move it. That is much easier than untangling a second account later.
Setting up your account
Four steps, about five minutes. Each one links to Amilia's own guide if you would like pictures.
1
The account owner creates the account
Click Create Your Account in the email from notifications@amilia.com, and check your spam folder if it has not arrived. Use the same email address we have on file, or your account will not connect to your membership. Only the account owner can do this step, so if that is not you, the invitation holder needs to go first.
Amilia's guide to setting up your account2
Add a payment method and authorize J Los Angeles
Go to Wallet, add your card or bank account, then select J Los Angeles under Authorizations. That second part is easy to miss and it is the one that matters.
Amilia's guide to managing your Wallet3
Add your household
Under People, choose a family member and click Invite to join family account. They will then be able to log in with their own email. This has to be done on a browser rather than the app.
Amilia's guide to family accounts4
Download the app
Available on the Apple App Store and Google Play. Use it to check in, register for classes, and pull up your membership card.
Amilia's guide to the mobile appIf you add a card but do not select J Los Angeles under Authorizations, we cannot see it. Your membership will not renew automatically and you will be asked for your card every time you register for something. It is one extra click. If you are not sure whether yours is set correctly, email us and we will check for you.
SCREENSHOT PLACEHOLDER. Wallet, Authorizations dropdown with J Los Angeles selected. Use the same image as the authorization email and the half page handout.
Guides from Amilia
Amilia keeps a help center written for members. These are the pages worth bookmarking.
Getting started
Payments and billing
Registering and attending
Good to know
Membership rates
Every membership includes
JFit · Aquatics · Mindful Mondays · Community Shabbat · Open and Family Gym
The table below shows what differs between tiers. Family memberships add unlimited Baby & Me, access to Early Childhood programs, and discounted rates on JExplorers and Camp.
| Membership | Monthly | Annual | Baby & Me | Early Childhood | Discounted |
|---|
| Young AdultAges 18–30 | $30was $27 | $340was $320 | Per class | Not included | None |
| SeniorAge 65+ | $30was $27 | $340was $320 | Per class | Not included | None |
| Senior CoupleTwo adults, at least one 65+ | $45was $29 | $525was $340 | Per class | Not included | None |
| Individual AdultAges 31–64 | $36unchanged | $425was $400 | Per class | Not included | None |
| Family, one adultOne adult 18+, up to 5 children 22 or under | $70was $40 | $800was $450 | Unlimited | Included | JExplorers, Camp |
| Family, two adultsTwo adults 18+, up to 5 children 22 or under | $80was $40 | $925was $450 | Unlimited | Included | JExplorers, Camp |
| SupporterFull family benefits, plus a tax-deductible contribution to the J | | $1,800new | Unlimited | Included | JExplorers, Camp |
Why rates are changing
For several years, membership at J Los Angeles has been priced well below comparable community centers and fitness facilities across Los Angeles. We held our rates there as long as we responsibly could.
This adjustment brings us closer to what it costs to run this building, staff our programs, and keep our doors open to everyone who wants to walk through them. It comes alongside real investment in your experience here, the new system among it.
We looked hard at the alternative, which was reducing what a membership includes. We would rather charge what the membership is worth than ask the people who use this building most to use it less.
A few things worth knowing
- As a current member, you are not charged the $36 initiation fee that applies to new memberships.
- Nothing your membership includes is changing.
- Financial assistance is available, as it always has been.
Financial assistance
If a change in rate puts your membership at risk, we would much rather talk than lose you. There is no form to fill in first. Get in touch at membership@thejla.org or speak to anyone at the front desk, and the conversation stays confidential.
Get in touchCommon questions
If yours is not here, email amilia@thejla.org and we will add it.
I am not comfortable doing this online. Can someone help me?
Yes, and we would much rather you asked than struggled with it. Staff are at the front desk to walk you through setup in person, and someone will be on hand after group exercise and aquatics classes through September. Bring your phone and give it five minutes. No experience necessary.
I did not get an activation email. What now?
Check your spam or junk folder and search for notifications@amilia.com. If it is not there, email amilia@thejla.org and we will send a new one. Please do not create an account at amilia.com, because that makes a duplicate we cannot merge.
Why do I have to authorize the J to charge my card?
Authorization is what lets your membership renew automatically. Without it we cannot see your saved payment method at all, and you would need to enter your card details for every purchase. Go to Wallet, select your card, and choose J Los Angeles under Authorizations.
Managing your WalletHow do I add my spouse or partner to our account?
This has to be done on a web browser rather than the app. Open Amilia in a browser, select the People tab, choose the family member you want to invite, scroll to Account Actions at the bottom, and click Invite to join family account. They will get an email invitation, and once they accept they can use the app with their own login.
Family accountsDo I have to create another password?
Not necessarily. You can sign in using an existing Google, Facebook, or Microsoft account instead, and Amilia will use that to log you in. If you would rather not keep track of one more password, this is the easier route.
How do I register for a fitness class?
Registration opens eight days ahead, based on when the class starts. In the app, tap Shop, then J Los Angeles, then Fitness. On a browser, click Store. Choose your class, select Register for Drop-in, pick your dates, and check out. You will get a confirmation on screen, plus an email and a calendar invite.
Drop ins and multipassesHow do I cancel a class I registered for?
In the app, tap the Calendar icon, tap the class, then Cancel this event. On a browser, go to your Home tab, open the Calendar, find the class, and click the red Unregister button next to your name.
Cancelling a registrationDo I have to use the app?
No. Everything works on a browser at amilia.com. The app is there if you want it, and it is quicker for checking in, but it is not required.
Using the mobile appCan I still check in without my phone?
Yes. The front desk can check you in by name. The app is faster, but it is never the only way in.
Can I pay for something in installments?
For some programs, yes. Where a payment plan is offered it will appear as an option at checkout.
Payment plansWhere can I see what I have paid?
Your full history lives in the Purchases and Billing tabs of your account, along with anything currently owing.
Balances and purchase historyAm I being charged the $36 initiation fee?
No. The initiation fee applies to new monthly memberships only. As a current member you are exempt.
Is anything being removed from my membership?
No. Everything included in your membership today stays included.
What happens to my data?
Amilia holds your account information under their own privacy policy, and we only use it to run your membership and registrations.
Amilia's data privacy policyFor anything about your membership, your billing, or a class at the J, we are the fastest answer. Email amilia@thejla.org and we will come back to you within one business day, or stop by the front desk and someone will sit down with you and your phone.
Amilia handles only a narrow set of technical cases directly. Here is their guide to who to contact.
